Ken Kirkpatrick Software Help Desk

Ken Kirkpatrick Software Help Desk

Welcome to our Help Center. Here you will quickly find answers to our most commonly asked questions.

If you can't find an answer to your question, you can submit it to us to receive a personalized reply by e-mail.

Top 10 FAQs

	Installing Ken Kirkpatrick Software on Windows Vista
	When installing the software on Vista, I am getting the following error: MSVBVM50.DLL which is required by the software is no longer included in this version of Windows. What do I do?
	I just bought a new computer and I need to transfer the software from my old PC.
	I want to create .jpg screen shot examples including backgrounds to display on my website. How?
	My system crashed and I need to reinstall the software I bought from you. Help!
	How do I update my software to the latest versions?
	Am I able to to buy this software and then offer the printouts for sale on ebay??
	Got an Idea for New Software?
	Why doesn't The Birthday Chronicle cover the current year?
	Why doesn't The Anniversary Almanac do 2006 or 2007 wedding dates?

Recently Added FAQs

	Purchased "Business Stick. Can't download program on to the zip stick. I have a Mac, and I am thinking that I have done something wrong. Please call @ (317) 313-4279. Sincerely: Hariison P. Morphew
	Hi, I am interested in purchasing a large quantity of your platinum series backgrounds (1,000+). Do you offer quantity discounts? Thanks for your help!
	Hi, your application is very interesting and suit my need. I d'nt want to keep a stock of hard copy background. I'll design my own background. If I purchase that application, is it possible that I export only the text to my working application (MS Word or Adobe Photoshop) for editing? Or is it possible that you give me the Adobe PDF permission password for copy and paste? thanks n rdgs Mark
	Does not print in n is for names properly with windows 7 The computer i use for show uses 7 and this is costing me big time at the show. I us a hp laserjet p1505 for a printer and software is not workimf right. How do I fix it.Show Saterday
	hello. i am looking at your first name almanac. where do i purchase the mugs, key chains ect... i also don't see anything on your site how to put them together
	Hi I live in UK. Would there be any problem with US spelling? I.E color and colour.
	I purchased the birthday chronicle. I recently upgraded my operating system and lost the program. I was hoping you could resend me a serial number. thanks
	Since I have already purchased the Bundle Pack and have it installed on my home computer and my laptop, if I purchase the Business on a Stick, can I still use the programs that are on my home computer and laptop as well as use the Business on a Stick?
	Hello! I'm very interested in purchasing the last name software, but before I purcahse I have a question which my webdesigner wants to know.. Is it possible to get a list of the available surnames? The reason for this is that I want to have a search box on site so that anyone interested in getting their name can input it, and it'll then search thru the list and say "available, please continue", or "sorry, unavailable". Obviously my web guy would be doing all the hard work of programming - but he needs a basic list of available names to read from. Possible? Thanks in advance Paul
	If the stick default's after the 1 year warranty or breaks would i have to purchase a whole new stick as well as the software over again? Or would it just be the stick. Also is the stick software updated as often as the PC versions? Last question, if you come out with a new software title will it be available on the stick version to? thank you for your time and help.